TENANT PORTAL

Our Tenant portal has been wrapped up in a much more user-friendly package. It is the most convenient way of managing your account, giving you access to pay your outstanding balance, view important documents, access additional services and change your details 24 hours a day. 

Check out our How To Guides below for a preview of the new system:

Sign Up | Log In | Change Password | Security Questions | Password Reset | Account Recovery | Change Correspondence Details | Make A Payment

By registering an account, you will be able to:

• View your balance and account history
• Make secure online payments
• Manage your contact details
• Opt in for our 'Paperless' service
• Download copy demands and other important documents.

If you are already registered, you can log in here.

Online Tenant Services

We are working hard to make all of our services available through our Tenant Portal.  We currently offer the following online processes;

• Application for Landlord's Consent
• Sublet Consent / Registration / Renewal form
• Request to update / correct your Name on our database
• Application for a copy of your Lease
• Request for Redemption of your Chief Rent
• Request for Pre-Sale Enquiry Pack
• Request for Purchase your Freehold
• Request for extending the term of your existing Lease

Please check out the Forms menu when you are logged in to your Tenant Portal account.  

Your Security and Privacy

All card payments are processed by Opayo, who hold the highest level of card security accreditation available - PCI DSS Level 1.  Please click here for more information about Opayo and the security measures they have in place to protect your details.

Any information we collect will only ever be used to help us manage your account.  We will not share this information with any third party unless we have a legitimate and legal reason to do so.  For more information, please read our Privacy Policy.