Freehold Managers PLC is a dedicated property management company, specialising in the collection of Ground Rent and the day to day administration of UK residential properties.

Founded in 1993, we have grown to become one of the largest agents in the industry, with over 50,000 properties under management.

Our commitment

We are committed to treating our tenants with fairness and respect, and work hard to establish and maintain good working relations, as defined in our Tenant Charter.

As part of this commitment, we have joined the independent consumer redress scheme, The Property Redress Scheme, and have agreed to adhere to their Terms and Conditions.  Full details can be found on their website, www.theprs.co.uk, and we fully respect the independence of the scheme.

We are a member of The Property Institute (TPI) Network. All TPI members have agreed to comply with the TPI Consumer Charter & Standards which aims to raise standards of residential leasehold management. As a member of the TPI network we are committed to the Public pledge for Leaseholders and continue to operate to the highest possible standards.

In the unfortunate event that our services do not live up the high standards we set ourselves, we have a comprehensive Complaints Policy which is available to download here through our secure Tenant Portal.