When you supply personal information to Freehold Managers we have legal obligations towards you in the way we use those data. We must collect the information fairly, that is, we must explain how we will use it. In general, any information you provide to Freehold Managers will only be used within Freehold Managers and by Freehold Managers.

Your information will only be disclosed where we are obliged by law to do so. We will hold your personal information on our systems for as long as you remain a tenant customer. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.

Your information may be used to allow Freehold Managers to contact you for “service administration purposes”, this means that Freehold Managers may contact you for a number of purposes related to the service you have signed up for. For example, we may wish to provide you with password reminders or notify you that a particular service has been changed.

Information Commissioner's Office

We are registered with the ICO and our Registration Number is Z5011372.

Cookie Policy

At Freehold Managers we make use of cookies to help manage our website, make our website easier to use and support the provision of relevant information and functionality. This is done to improve your visitor experience, as well as provide us with information about how our website is used so that we can make sure it is as relevant and as error free as we can make it.

By using our website you agree to the use of cookies as described in this Cookie Policy.

Cookies set across our website can be in the form of session cookies (lasting only as long as your visit to our website) or persistent cookies and may use different technologies, such as JavaScript or Flash.

You can choose to manage the cookies we use on our website through your internet browser settings at any time. Certain cookies may be set as soon as you visit our website, but you can remove them using your internet browser settings.

If you have any questions, require further clarification around our use of cookies or wish to discuss how we are embracing online privacy please contact us.

Managing Cookies: – Disabling

  • Internet Explorer
  • Google Chrome
  • Firefox
  • Safari

Mobiles: – Disabling

  • Android
  • Safari
  • Windows Phone
  • Blackberry

What happens if you disable cookies from our site?

Preventing cookies is likely to impact the functionality or performance of our website and could stop you from using certain services provided through it.

If you choose to disable cookies, we cannot guarantee how the operation of our website will perform during your visit. It will also affect our ability to improve our website, making changes to user preferences.

What are Cookies?

Cookies are small text files that are sent to and stored on your computer, smartphone or other device used to access the internet, whenever you visit a website. Cookies are useful because they allow a website to recognise the device you are using. We use cookies for a variety of reasons, such as to determine preferences, let users navigate between pages efficiently, verify the user and other functions.

More information about cookies can be found on allaboutcookies.org